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Projects Snapshot

Better Minds Consulting has executed several IT projects onsite at client locations, offsite from our facility in Carnegie, PA ( in house projects) and offshore ( for our global clients). Here is a snap shot of the IT projects executed by our team since 2005.

  • Data Warehousing Projects:

Major Telecom Client - Applications: Bandwidth Is the Score card and Enterprise Accounts are applications that access MR2000 Volumes data warehouse to provide enterprise wide standardized revenue and expense reporting, Business unit view of revenues and expenses and is an Ad-hoc analysis and reporting tool. Due to the growing nature of the business, new data elements are added to the Enterprise Data warehouse for better DSS.

Tasks Performed: Analyzed the existing Teradata applications for complexity and enhancement.Participated in Joint Analysis Design with user community and Business users.Supported the designing, loading, maintaining the Data marts for the Financial Business objects reporting application.Enhanced several existing Mainframe ETL JCL job streams for a large Teradata EDW to incorporate several new data elements.Created numerous BTEQ/SQL scripts, making appropriate DDL changes and completed unit and system testing.Developed new control cards, JCL and PROC library members for data export, data loading and e-mail notification processes.Created tables, access views and update views in the development database for unit and system test.Developed FastExport, FastLoad and Multi Load scripts in unix environment to simulate the environment in development database.Performance tuned Teradata SQL and resolved various spool space issues. Good knowledge in comprehending the explain plans and the join strategies used by the SQL.Used the Teradata OLELOAD utility to export the Data from Oracle to Teradata.Design and development of ETL process using Informatica to load data from file system into the target Teradata database.Analyzed and created Facts, Dimension tables. Created Stored Procedures for data transformation purpose.Coordinated with source system owners, day-to-day ETL progress monitoring, Data warehouse target schema design (Star Schema) and maintenance.Performed unit and system testing for the modified code and loaded shadow data marts for testing prior to production implementation.Prepared low level design documentation for implementing new data elements to EDW.

Client: Federal Agency for Patents and Trademarks
Project: Enterprise Data Warehouse (EDW)
Environment:    Business Objects XI R2, HP UX server, Oracle 10G

This Project involves the design and development of an Enterprise Data warehouse for the federal agency. The data warehouse was in an operational and maintenance mode. The subject areas include Finance, Payroll, Trademarks, Patents, Human Resources, Revenue and Budget Projection. Users were helped with their Adhoc Queries and requests. New developments were done to generate pay period reports based on various organization levels. Budget projection reports were developed for Trademark Organization. Human resource Subject Area Universe was designed and developed to support adhoc queries of HR department. 

Client: Federal Agency for Patents and Trademarks
Project:  The Enterprise Data Warehouse (EDW) is built by integrating various business areas such as Finance, Payroll, Revenue, Human Resources (HR), Patents, FPDS-NG, Time and Attendance data and Corporate Planning to support analysis and decision-making within the PTO. The purpose of this project is to provide accurate, complete and readily available data to support the mission of PTO staff,  management and senior executives.
Environment: Oracle 10g, SQL*Loader, SQL*PLUS, PL/SQL, SQL, SQL Developer, TORA, Windows XP, HP UX 11.11, Business Objects XI R1/R2
Tasks Delivered:                                                     
Develop Data Quality PL/SQL Scripts for all the ETL Load Scripts. Work closely with the development team and project management team to review requirements, develop test plans, create test data and identify expected results to thoroughly test the business requirements. Performed Data Profiling, Data Reconciliation with the source system, record count verification, and check sum evaluation techniques. Develop test scripts & test cases for all the ETL scripts and Business Objects reports. Participated in Business Objects universe design discussions and generated reports. Develop standard data quality checks to ensure that nightly loads, bi weekly loads are successfully completed.   Tested the performance of ETL loads and reports in Oracle database upgrade to 10.2.0.4. Perform In-depth root cause analysis of the issue identified and recommend corrective actions. Validate the dimensions, measures and verify the joins in universe. Provided CMMI-PPQA training to the team. Managed QA team with the workloads, maintain and update the Project Plan for all the team members. Track the defects raised by the QA team and monitor the defects to closure. Perform inherent data quality checks including completeness, validity, referential integrity and accuracy to source. Verify data being loaded into a data warehouse initial, rebuild and incremental loads.   Perform 508 compliance testing on the Enterprise Reporting Portal. Ensure that the system meets the stated performance criteria according to agreed SLA. Support Contingency Plan testing for EDW on a yearly basis for disaster recovery. Test the effects of software patches on the EDW server and Research any data quality issues.   Ensure that the required level of security access is controlled and works properly, including profile security, data security and password control, and access procedures.   Tested the Java based Security App and Report Portal developed for EDW. Maintain Requirement Traceability Matrix to enable full test coverage of business requirements.   Prepared EDW statistics as requested by OFMS, this includes no of users queried the EDW classified by employee type, organization and no of requests to help desk.  Performed the role of PPQA lead as part of CMMI Level 2. Participated as CMMI SCAMPI B Appraisal team member.

  •   SAP Projects:

Client: Technology company, and the world's largest semiconductor chip maker.
Environment - SAP 4.6., ECC 600, SAP SCM 5.10

Technical ABAP Tasks delivered: Developed custom interface to automate (BOM) bill of material item creation process. Designed and developed error handling interface and notification process for bill of materials and material creation. Developed and integrated RFC interface with speed and tibco to create and update purchasing views.     Enhanced speed item creation process to create materials with different MRP types. Tested XI to RFC web services for creating materials send from SPEED. Developed custom report to map Assembly Shop Floor Product to an appropriate midrange planning item UPI. Designed and integrated RFC interface with XI system to upload forecast data into SCM-APO. Created Inbound and outbound ABAP proxies to communicate with XI system. Developed batch job to notify the customers with forecast quantity using bapi_pbsrvaps_getdetail2. Involved in migrating changes using solution manager and testing the scenarios in consolidation systems.

Client: Manufacturer of test equipment for the global semiconductor industry

Technical ABAP/XI Tasks delivered: Problem analysis/making proposals for alternative solutions. Designed and developed custom interface to display third party independent requirements in MD04. Developed Sync report for vendor confirmations and updating them to purchase orders using LSMW. Enhanced sales orders outbound delivery process (VL02n Trn) to consume third party independent requirements. Designed and developed wrapper bapi interface for creating purchase orders through XI system. Uploaded material master purchasing views using LSMW. Designed and developed change document-history interface for third party requirements. Provided trainings to end users to use the application. Involved in development of integration scenarios in the XI system and providing support in adaptors. Involved in SLD configurations and development of design and configuration objects in IB. Developed scenarios using the following adapters: IDOC, File/FTP, JDBC, and RFC. Developed JDBC to purchase order scenario using BPM for synchronous process. Created Mapping for purchase order (JDBC to RFC scenarios using Graphical Mapping and advanced mapping functions. Configured file content conversion in receiver adaptor to convert xml format into text format. Created collaboration profiles and logical routing in integration directory. Tested third party purchase order idoc to file scenarios in XI system. Testing invoice scenarios in XI system

Client: Worldwide leading provider of medical devices and services.
Project: POSSIS Integration and Unicode Migration. -SAP 4.7EE & ECC6.0; SD, MM, FI Modules
Phase – 1: As part of the integration, necessarily numerous interfaces are required to be built and developed for data exchange between both the systems and bring them to the same page. Phase – 2: On completion of Integration, there will be an Up gradation of the system to ECC6.0.

Tasks delivered:
Responsible for ABAP development for POSSIS Integration. Worked on the RICEF estimations and conduct code reviews. Responsible for updating the client with weekly development status. Mobilizing and streamlining the process to make up-gradation phase easy. Lead a team for UPGRADATION to ECC6.0 & UNICODE Migration. Worked with other teams like SAP Security, BW, SD & MM to understand their data transfer and authorization requirements and successfully helped them attain their requirements.
 SD Reports:  Reports / Interfaces to extract Customer Master data (Create / Change), Invoices Transaction data Shipments transaction data and Sales Orders data from SAP for POSSIS database, which will provide options to Download to a PC and UNIX Server.
 FI-Co reports: Report to calculate all the amounts of the entire cost element for a given for a given cost center and repost a debit and credit entry into Offset Accrual and P&L accounts. This program runs a BDC for FB01 transaction to repost the entries.
HR Reports: Report / Interface to extract benefits data in a file to be sent to pharma for drug benefits. This uses Info types 0000, 0002, 0006, 0021, 0106, 167 for data extract.
BI/BW Developments: Developed a function module to access BI query for sales forecast Vs. Actuals report. Developed few Start Routines & Transformation Routines for BI mapping rules according to business logic. Debug the ABAP Routine codes during data loads (DTP Simulation).
User-Exits: Designed and Implemented an USER-EXIT for transaction IE01 to validate the material serial Numbers and allow only permissible characters.
Smart forms: Designed and developed a form to send a letter of quote for a specific order type for specific equipment.
Up gradation / Migration: Involved in UNICODE Migration project from SAP 4.7EE to ECC6.0

Client: Technology Company and the world's largest semiconductor chip maker
Environment: SAP NW PI 7.0, MDM 5.5, ECC 6.0, SCM

CCPRe project involved integrating SAP SCM processes with the existing legacy systems using SAP Netweaver XI as the central integration technology. As solution architect, deliverd the following.

Design and Develop SAP XI Interfaces. Engage client Forward Engineering team for Architecture. Understand IT landscape for CCPRe integration. Document project deliverables, milestones. High Level design documentation. Technical Specifications.  Unit Test Plan. System landscape definitions. Security requests. Effort Estimation, High Level design document. Design and Implement core testing strategy. Mitigate risks, Code Review and process improvements. Status reporting, work plan and issue tracking

Client: Global leader in Power Conversion Engineering
Project scope: FI CO New Implementation, Post production support; SM; ECC 6.0
Tasks delivered: Implemented the new company code. Configured sub modules are FI- New GL, AP, AR, FA, CO- CCA and PCA. Worked on post production support, configuration and enhancements in FI-CO. Resolved Issues related to milestone billing, SD, PS, WIP calculations. Requirement gathering and development of various custom reports by user requests. Trained and Assisted end-user in various business process and performing the month end closing activities.

Client: Technology company, and the world's largest semiconductor chip maker.
Project Description/Scope:  SAP solution, ECC 6.0, Design/Configuration
Tasks Delivered: Migration and Implementation of P2P process from SAP 4.6B to SAP ECC 6.0 with more focus on tax code determination and tax calculation in AP space including tax configuration in SRM 5.0. GAP analysis on items identified as GAP during planning phase. Implemented workarounds on items where no standard solutions were available. Configured tax codes in SRM & ECC. Involved in meeting with stakeholders on design review and additional requirement gatherings. Involved in designing and creation of rules for tax code determination in AP space for various countries. Uploaded tax code determination rules into custom table using LSMW script. Update of tolerance percentage using mercury quick test pro. Put up configuration document on new tax procedures for countries which needed discount to be calculated including transactional tax. Creation of test scripts in mercury quality centre on various invoice process. Execution of test scripts on various invoice process. Helped in identifying problems and offered solution during development testing, functional testing & UAT testing. Implemented workaround on VAT only invoices. Put up configuration document on implementing validation to restrict usage of non po document types for po invoice.
  • Oracle ERP Projects:
Client: Global Assignment Management and Relocation Services firm, USA
 Environment: Financial Modules of Oracle Applications 11.5.10.2, Custom PO, OM application
 Scope of work: The scope of the project encompasses support and implementation in development-cum-test and production instance. 
  • Application Support – Troubleshooting standard issues and applying data fixes
  • AppsDBA Support   -  Applying patches
  • Implementation of new modules
  • Educating users of the standard functionality
  • Providing workarounds for meeting the client requirement
  • Enhancement and Extension to the application
  • Customization of applications
  • Development of interfaces and troubleshooting in reports and interfaces
  • Development of Reports on homegrown PO, OM applications
  • Creating Service Request with Oracle Product support and follow-up of TAR till issue resolution by uploading necessary data, Collaborating Web Conferences, applying the solution provided by Oracle in Development-Cum-Test instance and then to production instance.
  • Peoplesoft Projects:

Client: Public Sector ( State agency )
Project: Peoplesoft Financials Training
Tasks delivered: IT services and Peoplesoft Financials Training to state agency employees. Used state agency delivered materials and user productivity kit to develop UPI modules 

  • Provide functional training - PeopleSoft Financials - General Ledger-/Commitment Control, ePro – Purchase Orders and Requisitions, Receivables – Cash applications.  Tools: UPK, I-Linc,  with classroom instruction
  • Service desk – Post go-live production support for Financials.  Tools: Lotus Notes, i-Link
  • Java Projects:
Client: Pharma Lab
Project:Beacon CMS is a Java Swing application used internally by customer service to manage interactions with external customers. It provides a 360 degree view of a customer by aggregating information from several other systems. Beacon communicates with its internal (Oracle) and multiple other external databases (SAP, Firstwave, Pivotal etc) via Webservices.
Environment: Java 1.6, Java Swing, JIDE, Subversion, Apache Log4J, Apache XMLBeans, Apache POI, Oracle BEA stack, MyEclipse 8.0

Tasks Delivered: Work with Layout Managers such as GridBag layout, Group layout and Table layout to create GUI forms.Use JFormDesigner for rapid creation of GUI forms and components.Export result of database queries into Microsoft Excel documents using Apache POI library.Use Observer/Listener patterns and Swing Worker to invoke updates on Swing components.Use components from the JIDE framework to provide additional UI capabilities.Write code to interface with Webservices using Apache XMLBeans and SDOs.Write unit test to ensure proper communication with the backend data services.

Client: Manufacturing ( Rolled Products)

Environment:   Struts 1.2, EJB 3.0, XML, XSLT, JSP, JSTL, Servlets, Servlet, JSP,JSTL, JReports, SOAP, AJAX, JQuery UI, DB2.

 Designed and wrote an application with role based user access to modify and report various business objects. This application was created for power user with some understanding of underlying data so as to update and view data in report format for day-to-day MIS activity. Also wrote few reports using Jreports (using both its Designer and customized reports using published api’s) based on business requirement. Currently, involved in requirement gathering for phase-wise implementation of a Hotline production support application namely Quintec.

  1. Designed/Developed a web based solution using Struts, EJB, JSP, XML, Jquery, DB2.
  2. Role based access rights to user table or few columns in table for added flexibility to power users.
  3. Develop and rewrite number of reports in JReports using either its Designer or creating UDS using its api’s and java.
  4. Involved in discussions for plant-wise implementation of Quintec software for Hotline production support.
  • Microsoft / .NET / SQL Server / BI Projects:
Major Telecom / Cable client:
Application: eBill Notification:  The eBill application is designed around four primary actors, identified by the four primary activities performed by the system.
 1. File retrival - this activity group encapsulates the set of functionality necessary to get files from a given FTP server and store the content locally. A primary concern here is the risk of retriving the same file multiple times, hence indexing the list of downloaded files is paramount.
2. File decompression - this activity group focuses on the simple process of decompressing the files, which comes in zip format into the underlying XML within.
3. Email acquisition - this activity group focuses on converting the account associated with a given record into a set of valid email addresses associated with that account.  A secondary activity here performs extracting the individual records from the XML batch(which comes together and storing them seperately)
4. email sending - this is a simple fire and forget activity which utilizes the EMS services for sending out the emails for a specific account.

One of the primary risk associated with the overall workflow stems from the inherent associative dependencies that exist between the individual activities (identified above as usecase). In short, a file must exist to download it, it must be downloaded to decompress it, it must be decompressed to tokenize it, etc. Exceptional conditions in the overall processes while begin in and of themselves may have far reaching impact on associated tasks. If for instance, the decompression mechanisam utilizes more memory then the processes needed to be ocassionally recycled, notification which is a relatively straightforward and lightweight would suffer backlogged, emails would have to wait for the process to recycle to begin processing. It is therefore necessary for these activites to run seperately and use either event driven or temporal mechanisams to schedule work.  As memory issues are not solved by threading, this approach would not be a sufficient host boundary for the actor activities, similarly application domain though they can be recycled to reclaim memory, suffer from an inability to isolate and recover from unhandled exceptions propagated out of the hosted domains. This ultimately leads to the same coupling issues outlined above. To provide ultimate resilience and automacy among the various workers, a worker process boundary must be used to isolate each activity set. The eBill sender notification design will utilize processes to enforce this constraint.

Top 100 Healthcare Client:
Project:                 Payer site Web-Scraping
Environment: ASP.Net 3.5, VB.Net, ADO.Net, SQL Server 2005, MS Project
 
This project is a key initiative within the Patient Access Verification (PAV) Business Unit on providing additional content to the hospital admin users beyond what can be obtained through standard EDI channels. The system takes XML feed as input and scrapes payers (insurance provider systems) web pages for content, the rule engine first does the pre-requisite analysis and accordingly takes the necessary action to navigate to the right data content page, does the business data analysis, and scrap the data, implements the business rules on data and insert it in the EDI and send it to PAV system.
 Tasks completed: Worked with Business Analysts for requirement analysis. Project planning, estimation and management, Risks and developing Risk Management Plans. Study the existing surrounding system and proposed various design solution to senior architect. Built custom scripts to capture data contained within payers data
source web sites. Developed custom business rule engine system and implemented it to detect data source web page change. Employed agile methodologies, especially Microsoft Solutions Framework (MSF) and SCRUM, to ensure rapid iterative software development. Developed tool to monitor operations of scripting applications and proactively detect anomalies. Created test plans and QA strategies for testing. Work with existing application teams to deliver content as per the .net standards. Business data parser logic architecture design, development and geared for plug-in based integration of future upgrades and revisions. Database modeling, table design, stored procedure design. Coordinated with application team and worked with test-driven development (TDD) strategies to optimize system quality and to enable rapid refactoring. Coordinated with Quality assurance group for issue tracking, issue escalation and resolution. Change management, technical support to the team and monitoring progress through weekly status report. Post project deployment; worked with team to gather evaluation of success criteria, best practices, lessons learned, Root cause analysis document and strategies for future releases and deployments. Client Liaison and Weekly meeting

Client: Technology Company and the World's largest semiconductor chip maker
Project: SQL Server Development for IM systems
Tasks Delivered: Develop, deliver and manage high quality Information Management Solutions that enable " customer fulfilment" and "Planning " functions using SQL Server 2005 / 2008 development, database development, star schema and performance tuning.

Client: Healthcare Facility
Projects: As IT services provider of choice, we have implemented several applications using Microsoft / .NET, clinical ERP, Oracle and SQL Server databases and Business Intelligence / reporting tools.   Projects have been executed onsite, offsite as in house development to support our client needs on a  continualn basis.
Tasks Deliverd: Define and document business requirements, business process flows and diagrams. Research and prioritize user requirements and functional needs. Create use cases using UML and map functionality to system components . Develop system test plans and test scripts, user acceptance metrics. Facilitate stakeholder interviews to gather business/functional requirements. Liaise between the business units, technology teams and support teams.

  • Power Builder Projects:
Client: Motor club and leisure travel organization serving North America
Environment:             PowerBuilder 9.0.2, PFC Framework, MS SQL Server2000, MS Office 2000, SQL Developer
Tasks Delivered: Maintained existing Membership Processing Client Server applications and made enhancements as per business requirements in CRM Applications using PowerBuilder 9.0 and MS SQL databases. Designed and developed Store Procedures and Triggers on SQL Server databases. Developed DTS Packages using MS SQL Server to retrieve member’s data from the SQL Server database. Prepared technical and user documentation and have performed post implementation activities. Migrated lower version applications to higher version applications. i.e PB 9.0 and performed Lead role on conversion.
  • Clinical Applications / Clinical ERP Projects:
Client: Healthcare Facility
Project: Keane Care Generic Migration from VistaKEANE to KNS

Tasks Delivered: Keane Net Solutions - Full cycle tasks from pre and post implementation, total project management / Planning / test server executions / roll out / End user training - both Clinicals and RAM - total planning and execution / follow up

  • Mainframe Projects:
Client: Public sector ( health agency - OMH )
Project: Legacy systems support
Tasks Delivered: Mainframe development in IDMS/ ADSO/DB2 environment - ongoing enhancements and support
  • Database / Database Administration Projects:

Client:  Nation's oldest federal cultural institution and research arm of Congress.
Project Title: Archiving LOC data as XMLTypes in DB tables, using XMLDB
Environment: Oracle 9.2
Project description: Archiving LOC data that is present in the Database tables into XMLTypes in the Database, as per the XML schema standards, Creating XMLTypes, Validating the schema using Oracle XMLDB, Logging any errors.
Tasks: Writing SQL Scripts to creates XMLTypes, Validate XMLTypes, logging errors and storing XMLTypes as CLOBs in the Database

Client: Healthcare
Project: Sql Server Cluster Installation & Migration
Tasks delivered: Analyzed existing IT infrastructure and databases. Submitted recommendations to client. Installed Windows Server 2003 Cluster. Installed Sql Server 2005 Cluster, SAC, Reporting Services. Migrated databases from Sql Server 2000 to Sql Server 2005. Modified VB & Access front ends to use the new cluster. QA & Testing of the Applications and Cluster.

Client: Large Financial Services Company for world-class investment management.
Project: Oracle Database Administration
Environment: Oracle 9i, 10g, MS-SQL Server, Toad, Oracle Enterprise Manager, RMAN, RAC, ASM, DataGuard, HP-UX 11.11.


Tasks Delivered: Installed 10gR2 Software on the HP-UX Virtual Hosts. Created 10g Database using Soft Links pointing to the raw volumes. Migrating Database to ASM. Installing Oracle Cluster Ready Services (CRS) Software. Installing Oracle RAC Software. Implemented DataGuard for switch/fail over to standby database.    Installed & Configured 10g Intelligent Agent for 10g & 9i Databases. Created & scheduled jobs to export full database from the OEM grid10g. Created & scheduled jobs to clean Listener Logs, Alert Logs & Clean files regularly from the OEM.   Created regular alerts for the database activities. (Tablespace , Archive space …).   Upgraded Databases from 9i to 10gR2 and then patched them to 10gR3. Upgraded Oracle Management Service, Oracle Management Agent, Oracle Repository Database from 10gR2 to 10gR3. Resolving network problems related to Oracle by configuring the listener.ora, tnsnames.ora and sqlnet.ora files. Configured RMAN for regular Incremental backup. Created Catalog Database and registered multiple databases thru RMAN. Restored & Recovered Database from RMAN Backups. Create Schemas (Tables, Indexes, views, sequences, synonyms, roles, and packages), grant and revoking privileges / roles to users. Assisted in Creating & Managing Oracle 10g Advanced Queuing (AQ) for IBM WebSphere MQ. Creating Tablespaces for new applications. Adding new data files to existing one whenever the application demands. Resolved performance issues with MS-SQL Server Databases. Performed day to day production database monitoring activities including  Alert & trace file monitoring, Nightly backup log monitoring, Resource monitoring, Space availability monitoring
  • System Administration / Networking Projects:

Client: Healthcare facility
Project: Network Administration for the IT facility
Tasks delivered: Provide support for Windows 2000 and Windows 2003 servers, LAN, WAN and helpdesk. Provide support for Astaro Firewall, SQL, IIS, Email, A Variety of Clinical Applications, and Terminal Server. Create company policies, phone systems, computer deployment and end user support. Manage users and policies in Active Directory. Manage computers in Active Directory. Implemented upgrade of Keane Software. Implemented  new server installations. Provided helpdesk support to end users and acted as a technical liaison to VP/Directors. Trained end users on hardware and software. Provided IT strategies and goals

Client: Long Term Care Facility
Tasks handled :
  • Migrating and upgrading from Microsoft Windows Server 2003 to Microsoft Windows Server 2008 with Active Directory including domain controller, file server, print server, users DNS, DHCP, Group Policies, Windows SUS Server, Print Server, Event Monitoring and Management, IIS, Firewall, Terminal Server, File Server, Scripting.
  • Configuration and administration of VMware ESX Server 3.5 Virtual Center Consolidated Backup implementing Exchange Server 2007 and Sharepoint Server 2007 under Windows Server 2008 in virtualization server Infrastructure environment
  • Implemented, supported and administered for Microsoft Window Server 2003, Exchange 2003 and upgraded to Windows Server 2008 Active Directory including domain controller, file server, print server and users, also administration of Windows XP & Vista desktop.
  • Installing, configuring and testing network connectivity of workstations and group of users to VLANs through Cisco Catalyst 2600 Switch. Assigning interfaces on the same system to different VLANs. Enforcing differing security policies for the different workgroups
  • Created and maintained documentation and inventory on Network Infrastructure, Hardware and Software and finding current IT infrastructure and defining upgrade requirements.
  • Maintaining and verifying company backups including those on the Server as well as the network storage devices (NAS), Managing tape inventory and prepares tapes for off-site storage.
  • Installing, maintaining and upgrading different healthcare software tools like KEAN, Centricity, Physician practices etc. databases on dedicated Dell Power Edge Server.
  • Prioritizing, troubleshooting, and resolving system problems in order to provide a very reliable and highly available wireless computing environment for patient care in LAB, examination room and emergency services.
  • Performing System Management functions such as Account administration, performance tuning, software installation and configuration, firmware updates, backing up and restoring data, debugging software, and improving system and service monitoring, capacity planning, and disaster recovery.
  • Web development Projects:
Client: One of the world's largest interactive agencies and one of the largest buyers of digital advertising space.  
Project description: The project Re-designing of the Interactive Automated Quote Process

Tasks delivered:Define and document business requirements, business process flows and diagrams.Research and prioritize user requirements and functional requirements.   Document and revise functional requirements and specifications.Create use cases using standard modeling formats (such as UML). Provide review and input into other deliverables as appropriate (e.g. page schematics or interaction designs).Map functionality to system components and develop system test plans and test scripts.Facilitate stakeholder interviews to gather business/functional requirements.Be the liaison between the business units, technology teams and support teams.Business cases defining the costs and benefits associated with requested changes.User Acceptance test plans
  • Software Configuration / QA Projects:
Client: Technology Company and the World's largest semiconductor chip maker
Project: Software Configuration Management ( SCM )
Tasks Delivered: Handle 1st / 2nd level customer support for IBM Rational Clearcase including Multisite, UCM & Triggers. Work performance issues and problems with Clearcase. Create / Deploy automated CM processes. Work with development teams to migrate their base Clearcase environments to Clearcase UCM.

Contact us at 1 800 656 0850 for details.

 

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